WHO WE ARE

OUR MANDATE

FOCUS

• Reception and Interface: Welcoming new immigrants and providing initial assistance, which may include arranging airport pick-up and facilitating their transition into the community.
• Documentation Assistance: Offering assistance with completing applications for SIN, health card processing, opening bank accounts, children’s school registration, and registry services support.
• Temporary Accommodation and Food Provision: Providing temporary housing and food supplies to immigrants upon their arrival, ensuring they have a safe and comfortable environment as they settle into their new surroundings.
• Employment Support: Assisting immigrants with resume writing, job searches, career counseling, and understanding employment opportunities and requirements in the local job market.
• Community Integration: Facilitating connections with local community resources, services, and support networks to foster a sense of belonging and inclusion.

GUIDELINES

• Accessibility: Services provided by TCIC NISC are accessible to all new immigrants, regardless of background, nationality, or circumstances.
• Cultural Sensitivity: TCIC NISC respects and values the diversity of immigrant communities, ensuring services are delivered with cultural sensitivity and understanding.
• Collaboration: TCIC NISC collaborates with government agencies, community organizations, and other stakeholders to leverage resources and maximize support for immigrants.
• Empowerment: TCIC NISC empowers immigrants by providing them with the knowledge, skills, and resources they need to navigate their settlement process independently.
• Continuous Improvement: TCIC NISC regularly evaluates its services and processes to identify areas for improvement and enhance the quality and effectiveness of its support services.

SPECIFIC PROCESSES

• Assign designated volunteers or staff members to greet immigrants upon their arrival.
• Provide immigrants with welcome packages containing essential information, contact details, and resources.
• Arrange transportation from the airport to temporary accommodation if needed.

• Offer assistance with completing applications for SIN, health card processing, opening bank accounts, children’s school registration, and registry services support.
• Provide guidance on required documentation and eligibility criteria.
• Facilitate appointments and accompany immigrants to relevant government offices if necessary.

• Maintain partnerships with local hotels, hostels, or temporary housing providers to secure accommodation for immigrants.
• Coordinate food provisions through partnerships with The Guiding Light Ministry.
• Ensure temporary accommodation meets basic hygiene and safety standards.

• Conduct orientation sessions on the local job market, employment laws, and cultural norms.
• Offer resume writing workshops, career counseling, and individualized assistance with resume development.
• Provide job search resources, including job boards, networking opportunities, and employment agencies.

• Organize cultural orientation sessions to familiarize immigrants with local customs, traditions, and community resources.
• Facilitate connections with language classes, cultural events, and social groups to promote community engagement.
• Establish mentorship programs pairing immigrants with established community members to provide guidance and support.

TRAINING & CAPACITY BUILDING

• English Literacy – English as a Second Language (ESL): Providing language classes to improve communication skills and facilitate integration into Canadian society.
• Personal Finance Workshop: Offering workshops to educate immigrants on managing finances, budgeting, and financial planning.
• Basic Computer Literacy: Providing training on basic computer skills to empower immigrants to access online resources and navigate digital platforms effectively.
• Other Marketable Skills Acquisition: Offering training programs to develop additional skills that are in demand in the local job market.